About itGlobal
Technology changes. Good relationships last.
itGlobal has been helping Australian businesses with technology since 1988. We're a family-owned technology business headquartered in Chatswood, supporting thousands of users with technology that works, stays secure and helps their businesses move forward.
Evolving with technology since 1988
Our story began in 1988, when Steve Stuart founded Clear Technology Pty Ltd as a hardware distribution business. Technology has changed almost beyond recognition since then, and the company has changed with it — from supplying and supporting hardware and infrastructure, to managing technology environments day to day, to cloud and Microsoft 365, to cyber security, and now to helping clients make sense of AI and what comes next.
Today the business trades as itGlobal and remains family-owned and operated, with Steve still actively involved.
What hasn't changed is the emphasis on relationships. Some of our client relationships and staff tenures now extend beyond 30 years — which tells you more about how we work than any list of services could.
1988
Clear Technology founded
Steve Stuart starts the business as a hardware distributor, supplying Australian organisations with the technology of the day.
Hardware & Infrastructure
Building the foundations
Servers, networks and on-premise infrastructure — designing, supplying and looking after the systems businesses ran on.
Managed IT & Cloud
From break-fix to managed technology
As businesses came to depend on always-on systems, the work shifted to ongoing management, support and cloud services.
Microsoft 365 & Cyber Security
Modern work, properly secured
Microsoft 365 moved email, files and identity into the cloud — and made security configuration and management central to everything.
Technology Management & AI
Where we are today
Managed IT, IT support, Microsoft and cloud services, cyber security, and helping clients use emerging technology and AI sensibly.
Since 1988
Helping Australian businesses with technology
30+ years
Long-standing client and staff relationships
Thousands
Of users supported
Sydney
Headquartered in Chatswood
A people business, powered by technology
Good IT isn't really about closing tickets or keeping a green light on a dashboard. It's about understanding the people using the technology, and the business behind them.
Our goal is to help our clients manage their technology today while using it to build a better business tomorrow.
- We invest in long-term relationships rather than transactions.
- We take the time to learn how each client actually operates.
- We look at business problems, not just IT tickets.
- We raise risks and opportunities before they become urgent.
- We'd rather solve the problem than sell another product.
- We want technology to improve how the business runs, not just keep it running.
Who we work with
We work with established Australian organisations that see technology as important to how their business operates — from growing businesses through to large and complex environments.
As your IT team
For many clients we are the technology team — running everything from day-to-day support to managed IT services in Sydney, infrastructure, Microsoft 365 and security.
Alongside your internal team
For organisations with their own technology people, we add capability where it's needed — specialist expertise, projects, infrastructure and cyber security services in Sydney.
Based in Sydney. Supporting Australian businesses.
Our headquarters are in Chatswood, Sydney, and our service desk is Australian. Primary service desk hours are 8:00am–5:30pm.
We also have itGlobal employees working remotely, both across Australia and internationally, which gives us additional continuity and out-of-hours capability where a client needs it.
Wherever our people are working from, they're part of the itGlobal team — not an anonymous outsourced helpdesk.
Technology expertise backed by recognised standards
Microsoft Solutions Partner
Microsoft technology sits at the centre of many of the environments we manage. Our Microsoft Solutions Partner designations reflect capability across modern workplace technology, cloud infrastructure, security and application innovation.
- Digital & App Innovation
- Infrastructure
- Modern Work
- Security
See how this works in practice with Microsoft 365 support in Sydney.
Security credentials and frameworks
Achieved
CyberCert Silver — SMB1001 Level 2
Frameworks we have experience with
- ACSC Essential Eight
- CIS Controls
- IRAP-aligned requirements
Currently working towards
ISO/IEC 27001 certification — in progress, not yet certified.
From managing IT to improving business through technology
Cloud changed where businesses work. Cyber security changed how they protect themselves. AI is beginning to change how the work itself gets done. Technology's role in business keeps shifting, and our role shifts with it.
Keeping systems running well will always matter. But we increasingly spend our time helping clients understand what technology makes possible, make better decisions, improve the way work happens, adopt useful new tools and approach AI and Microsoft Copilot in a considered, secure way.
That's the same approach that has kept itGlobal evolving since 1988 — understand what's changing, understand our clients, and bring the two together.
Relationships that last
The clearest evidence of how we work comes from the people we've worked with for years.
"We have been using itGlobal for over 10 years now and their service is second to none. They are always professional, passionate, and reliable with a "make it happen" culture like our own. Perfect IT partner for any business. Highly recommended!"
Desiree Murray
IT Technical Manager, Wesfil Australia Pty Ltd
"You will not be able to find a better company to look after your IT needs. I have been an itGlobal customer for more than 10 years because of their professionalism and great service. You can rest assured that your systems are safe in the hands of itGlobal — they are second to none at what they do, and they can be trusted as individuals."
Jason Matthews
Frontier Law Group
"I used itGlobal's Helpdesk for the first time recently after being recommended to them. I was in the IT sector for 12 years, and was impressed with the Helpdesk's technical skills, responsiveness, communication and patience in solving my IT issues."
Andrew Mason
Let's talk about where technology can take your business.
Whether you need a technology team or extra capability alongside your own, we're happy to have the conversation.