Our Services
In 1988, itGlobal started out as a hardware supplier. Then we grew into a provider of project-based IT services. Today we are a provider of a broad range of IT solutions, from hardware to software, connections and hosting, and much much more.
Security Services
Fortify Your Digital Frontier with Our Expert IT Security Services
Trust in itGlobal to be your vigilant guardian in the realm of cybersecurity. Our expert team utilises industry-leading frameworks like Essential 8 and CIS benchmarks to offer you a robust suite of IT security services. From meticulous cybersecurity audits to advanced firewall management, intrusion detection systems, data encryption protocols, and comprehensive employee training, we've got you covered.
By rigorously adhering to Essential 8 and CIS benchmarks, we equip your business to ward off emerging cyber threats while staying compliant with the latest security best practices. Our 24/7 monitoring service, combined with cutting-edge security techniques, establishes an impregnable shield around your digital assets. This empowers you to navigate today's dynamic cyber landscape with unparalleled confidence.
Managed Services
Discover True Peace of Mind with Aussie Expertise
From the heart of Australia, we offer comprehensive managed IT services that ensure your business technology runs smoothly. Our homegrown Australian help desk is dedicated to delivering efficient, friendly, and expert IT support tailored to the unique needs of businesses Down Under.
At itGlobal, we understand that there is nothing more frustrating than being treated like a number.
Our Helpdesk team pride themselves on a one-on-one relationship with our users, no talking to computers and recordings… just you and a real person to help you through any issues or questions you have. Our team understands that a simple printing issue can at times be life or death for your users, and aims to solve your issue on the phone, straight away.
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Local Understanding: Being based in Australia means we understand the local business landscape, seasonal fluctuations, and regulatory frameworks. We provide advice and solutions that resonate with your unique Australian business context.
Swift Response Times: Forget the time zone differences. Our team operates in your local time, ensuring that your IT issues are addressed promptly without the delay of international back-and-forths.
Cultural Compatibility: Our team speaks your language, not just English, but the nuanced Aussie lingo. We understand the local culture and business etiquettes, ensuring smooth communication and a seamless service experience.
Data Sovereignty Compliance: Keeping your data within Australian shores means compliance with Australian data protection regulations. Rest easy knowing your sensitive information remains under stringent Australian data privacy laws.
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24/7 Monitoring: We never sleep, so you can! Our systems continually monitor your IT infrastructure, anticipating issues before they escalate and ensuring uninterrupted business operations.
Proactive Maintenance: Regular system check-ups, updates, and security patches mean that you're always running at peak performance and secure from the latest threats.
Tailored IT Solutions: Every business is unique. We work closely with you to understand your specific needs and devise bespoke IT solutions that propel your business forward.
Expert Troubleshooting: With a team of skilled technicians, no IT problem is too big or small for us. We pride ourselves on our problem-solving prowess.
Transparent Reporting: Stay in the loop with regular, easy-to-understand reports detailing the health and performance of your IT systems.
Infrastructure Solutions
Building Your Future with Comprehensive Infrastructure Management
At itGlobal, we're more than just a Managed Service Provider (MSP); we're your partner in driving innovation and efficiency through cutting-edge infrastructure solutions. Based in Australia, we provide tailored, reliable, and future-proof IT infrastructure services to businesses across the nation.
The cloud isn’t for everyone, and we absolutely understand that. itGlobal’s infrastructure solutions allow your servers and services to be hosted in our best-of-breed private infrastructure, freeing you from that expensive and unreliable server you may have sitting in your office. With a private network connecting our clients to the Datacentre, it will feel like you’re sitting in the same room as your server.
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Custom-Built Architecture: We believe that one size doesn’t fit all. Our Australian-based experts craft infrastructure solutions that align with your specific business goals and demands.
Scalability and Flexibility: Whether you're growing, consolidating, or transforming your business, our infrastructure adapts to you. We offer solutions that can easily scale up or down with your needs.
Robust Security: Protecting the core of your business, we implement cutting-edge security measures that comply with Australian regulations, ensuring that your data and systems remain safe and secure.
Efficiency and Performance Optimization: Our team leverages advanced technologies and best practices to optimize performance, leading to increased productivity and reduced costs.
Local Expertise with Global Standards: We combine Australian insights with international best practices to provide a service that resonates with local business needs while meeting global standards.
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Data Centre Management: Our state-of-the-art data centres across Australia offer secure, high-performance, and energy-efficient spaces for your critical systems and applications.
Cloud Solutions: Embrace the future with our tailored cloud offerings. From public and private to hybrid cloud environments, we help you navigate the cloud landscape with ease.
Network Solutions: Robust, resilient, and ready for tomorrow. Our network solutions ensure constant connectivity, speed, and reliability.
Disaster Recovery and Business Continuity: Expect the unexpected with our comprehensive disaster recovery plans, designed to get your business back on its feet swiftly.
Compliance and Regulatory Management: Navigate the intricate landscape of Australian legal requirements with our comprehensive compliance solutions.
Cloud Services
Elevate Your Business to New Heights with Cloud Services Tailored for the Australian Market
“Cloud First” companies are becoming increasingly prevalent as IT becomes such an integral part of any business. At itGlobal, we understand the benefits and limitations of the cloud and look to tailor and implement a solution that suits your business.
Whether it's a fully public cloud solution using Azure as your platform, a simple cloud-based email solution, or a Hybrid Cloud setup, we want to help you every step of the way through your transition and ensure you have the best and most secure solution possible.
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Locally-Hosted Solutions: Experience the speed and reliability of cloud services hosted within Australian data centres. Keep your data closer to home and compliant with local regulations.
Cost-Efficiency: Our cloud services eliminate the need for expensive hardware and maintenance, allowing you to only pay for what you use.
Business Agility: Scale your operations up or down effortlessly, adapting to market changes and seasonal fluctuations without skipping a beat.
Secure and Compliant: Safeguard your business with top-tier security features and compliance protocols tailored to meet Australian regulations and standards.
360° Support: With our Australian-based customer support, you get immediate, expert assistance whenever you need it.
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Public Cloud: Perfect for businesses that need to be agile and flexible. Our public cloud services offer scalability, reliability, and cost-effective solutions.
Private Cloud: If your business requires a more secure and customizable environment, our private cloud solutions offer dedicated resources tailored to meet your specific needs.
Hybrid Cloud: Leverage the best of both worlds. Our hybrid solutions allow you to mix and match public and private cloud services to create the ideal environment for your business.
Cloud Backup and Disaster Recovery: Your data is invaluable. Keep it secure with our automated backup solutions and rapid disaster recovery plans.
Cloud Migration Services: Looking to move from on-premises to the cloud? We make the transition smooth, swift, and hassle-free.