Alex ( known internally as Dalex ) started at itGlobal in early 2016 to assist in a variety of roles such as Application Development, Business Analytics and Networking. His background in programming and Cisco networks have given him a broad IT knowledge which has made him a valuable addition to our team.
What happens when you ask an engineer to write his own bio? This…
A diverse and international education is a transparent attempt to justify living in England, Switzerland, Germany and the USA while learning the difference between one-button and two-button mice.
Since returning to Australia and starting work with itGlobal in 2006, I’ve clicked more buttons than you’ve eaten slices of pizza, and boy, am I getting good at it!
I have some other, less impressive skills, too. But I’ve run out of space here…
Frank started at itGlobal in 1999, and is currently the head of Network Infrastructure & Communication. Whilst Frank has a high broad level background in IT, he now specialises in networking and infrastructure, enabling itGlobal to continue to provide best-of-breed network solutions to its clientele. When Frank is not doing ITG work, he enjoys a game of Racquetball or two, as well as running around on his farm in Victoria.
Zoltan worked with itGlobal as a Systems Engineer between 2000-2008, and returned in 2016 as Senior Consultant. Zoltan brings a wealth of experience in the space of enterprise architecture and cloud technologies ranging from break-fix engagements, to design, integration and implementation and strategic planning.
Phil started working at itGlobal in 1998 and quickly earned the nickname ‘The Guru’. His attention to detail and vast knowledge of all things technical make him the go to man when help is needed. He spends his days working on high level projects and helping out colleagues, while spending his nights playing the latest computer and PlayStation games on offer.
Brendan started with itGlobal in 2008, coming from I.T./Purchasing background in the manufacturing sector, and then Marketing. He applied his knowledge of efficiency, documentation and understanding the clients needs early on. Now as the Backup Master, he continues to deliver, customer focused solutions to meet the clients needs.
Knesia began her career with itGlobal in 2013. At just eight weeks of age, it was immediately apparent that her fun loving, and calming skills would be of benefit to team members and clients who have visited. Over the years with the company, she has almost lost her kiwi accent, and her rif rif is almost a roof roof.
Steve started Clear Technology & itGlobal in 1988 and found great success in the distribution of Hardware brands like Unisys & Philips. The company grew to become the 5th fastest growing company in Australia in the ‘90’s and has achieved various awards ever since. In more recent years Steve has guided the team to transition the business from hardware supply into a customer focused services business. Steve’s mindset has permeated right through the company, and the attitude is to always put the customer first. Steve believes in reducing the complexities of technology in order to create a cost effective and efficient environment for his customers.
In his personal life, Steve enjoys anything action, from Snow Skiing, Bare-foot waterskiing, and dirt bikes. Steve is also an accomplished sailor having held three Australian titles and represented Australia in three world championships.
Service Delivery Manager
Sean started in IT and at itGlobal back in 2011. Whilst studying a Bachlor of Commerce, he worked part time for ITG, and went on to a full time position upon his degree’s completion. Sean’s role at itGlobal varies, from Helpdesk, to administration and accounting, he strives to broaden his knowledge of business and IT as much as he can. Outside of work he enjoys anything from a beer, to Basketball, Skiing or Golf. He loves to find a new challenge.
Michael started at itGlobal in 1992 and has worked here ever since. Performing various roles in the company throughout the years, Michael now performs the account management / sales role. A self proclaimed member of the “Fix-It” team, Michael will go to any length to service the customer. In Michael’s personal life, he enjoys a weekend road trip away on his Ducati, or catching an NRL game supporting his beloved Rabbitoh’s.
David grew up in the small town of Cooma, and found his love of technology after working as a Mechanical Engineer. In 1994, David moved to Canberra and started at itGlobal as the Technical Manager, and subsequently moved to Sydney to continue his career as Chief of Technology. Whilst he is a lover of programming & and automation, in David’s personal life, he enjoys the occasional Suzi Quatro concert or hanging out with his Chihuahua ‘Bo’
Born in Mexico, Ismael moved to Australia in 2004 and subsequently completed a Masters Degree in IT. During his degree, he did an internship at itGlobal and never looked back. His work ethic, ambition and positive attitude earned him a full time position at ITG, and his goal ever since has been to help clients work with technology. A thirst for knowledge and lover of the outdoors, Ismael spends his personal time studying for a Microsoft certification, or bush-walking and exploring the NSW area.
Business Intelligence and Process Automation
At itGlobal, we love a time consuming and tedious task… Because we love to streamline it! Automated workflows and processes can give your staff more time to do their actual jobs. A simple example, if we can save your company 3 minutes combined effort in logging and processing a leave request, over the space of a year, this translates to hours and hours of extra time your organisation can focus on its primary purpose.
Managed IT Security, Backup and Disaster Recovery
itGlobal’s managed backup and security services are designed to give you as the client, peace of mind. We want you to have absolute confidence that your data is safe, secure and backed up regularly. With Data Centres in multiple locations around Australia, you can rest easy knowing your data is safe and sound.
Managed Cloud Solutions
“Cloud First” company’s are becoming more and more prevalent as IT becomes such an integral part of any business. At itGlobal, we understand the benefits as well as limitations of the cloud and look to tailor and implement a solution that suites your business. Whether its a fully public cloud solution using SharePoint as your platform, a simple cloud based email solution, or a Hybrid Cloud setup, we want to help you every step of the way through your transition and make sure you have the best solution for you.
Managed Infrastructure Solutions
The cloud isn’t for everyone, and we absolutely understand that. itGlobal’s infrastructure solutions allow your servers and services to be hosted in our best-of-breed private infrastructure, freeing you from that expensive and unreliable server you may have sitting in your office. With a private network connecting our clients to the Datacentre, it will feel like you’re sitting in the same room as your server.
Managed IT Support
At itGlobal, we understand that there is nothing more frustrating that being treated like a number. Our Helpdesk team pride themselves on a one-on-one relationship with our users, no talking to computers and recordings… just you and a real person to help you through any issues or questions you have. Our team understands that a simple printing issue can at times be life or death for your users, and aims to solve your issue on the phone, straight away.
Managed Network Services
Our network is our glue, connecting all our clients and client sites to their infrastructure running in either our DC or their head office’s. Aside from being a basic Internet Service Provider, we run a private, layer 2 integrated MPLS Network. In English, this means you as the customer are on a different level from the public internet sitting behind best of breed firewalls for security. It also means our network is designed for high-performance telecommunications, allowing data and communication to flow as freely, and securely as possible. See more…
Experience the benefits of a feature rich NBN connection and a support team that actually cares.
Prioritise your traffic to suit your business needs. Are your phones more important than YouTube? Make sure they get the required bandwidth
Connect directly to your most relied upon resources through the ITG Cloud. Whether its Azure, or simply your ITG PBX, you can connect securely and quickly
Enjoy local support. Speak with our engineers any time for the best Helpdesk experience on offer.
Browse with confidence. Our Next-Gen firewalls provide better protection from malicious activity such as infected websites.
02 9936 1600
02 9936 1638
3b/2-6 Orion rd, Lane Cove, 2066, NSW, Australia
*nbn100 refer to the nbn’s wholesale speed tiers provided to us by NBN Co Ltd. Each of these speed tiers has a theoretical maximum line speed of 50 or 100 Mbps outside of peak hours. It’s unlikely that you will experience these speeds. The actual speeds that you experience may be slower than the theoretical maximum for your technology type and speed tier due to factors such as the quality and layout of copper wiring forming part of your connection and electrical interference. For Fixed Wireless (FW), FTTB, FTTC & FTTN customers, until your service is connected we are unable to confirm your maximum attainable speed. If your line does not support your chosen connection tier we will inform you and offer to change your connection tier or terminate your service. Fixed Wireless speeds may be significantly impacted by congestion.
**Additional 4G router fee applies